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1. INTRODUCTION

Welcome to the Yonah website.

These Terms and Conditions ("Terms") govern your access to and use of the website operated by Yonah ("we", "us", "our" or "the Charity").

By accessing, browsing, or using our website, you agree to comply with these Terms and Conditions.

If you do not agree with these Terms, you should discontinue using our website.

Yonah is committed to providing a safe, transparent, accessible, and informative online environment for everyone interested in our charitable work.

Our website exists to raise awareness of our charitable objectives, provide information about our activities, encourage community involvement, facilitate donations, and support our charitable mission.

These Terms apply to all visitors, donors, volunteers, supporters, registered users, and any other individuals accessing our website.

Nothing in these Terms affects any statutory rights that cannot lawfully be excluded or restricted.

2. ABOUT YONAH

Yonah is a charitable organisation dedicated to pursuing its charitable purposes and supporting the individuals and communities it serves.

Through our website, we may provide:

• Information about Yonah, its mission, values, and charitable objectives.

• Details of charitable projects, initiatives, and programmes.

• Opportunities to make charitable donations.

• Information about fundraising campaigns and events.

• Opportunities to volunteer or become involved in our activities.

• News, updates, educational materials, and other resources.

• Contact forms and communication facilities.

• Access to additional services, resources, or activities that may be introduced in the future.

The information and services available through our website may change over time as our charitable activities develop.

3. ELIGIBILITY TO USE OUR WEBSITE

Our website is intended for individuals who can use it lawfully and responsibly.

By using the website, you confirm that:

1. You will comply with all applicable laws and regulations.

2. You will use the website only for lawful purposes.

3. Any information you provide to Yonah will be accurate and truthful to the best of your knowledge.

4. You will not use the website in any way that could damage Yonah, its reputation, its beneficiaries, or other website users.

5. You will not attempt to gain unauthorised access to restricted areas, accounts, servers, or systems.

Individuals under the age of 18 may browse publicly available information on the website.

However, certain activities, including making donations, registering for events, or submitting personal information, may require parental or guardian consent where appropriate.

Yonah reserves the right to restrict access to particular website services where age restrictions, safeguarding considerations, or legal requirements apply.

4. ACCEPTABLE USE OF THE WEBSITE

Visitors must use the Yonah website respectfully, responsibly, and lawfully.

You agree not to:

• Use the website for fraudulent, unlawful, or misleading purposes.

• Upload, transmit, or distribute viruses, malware, or harmful software.

• Attempt to interfere with the website's operation, security, or availability.

• Gain unauthorised access to website accounts, databases, or systems.

• Copy, reproduce, or commercially exploit website content without permission.

• Impersonate Yonah, its representatives, or another individual.

• Submit false, abusive, threatening, discriminatory, or defamatory material.

• Collect personal information about other users without lawful authority.

• Use automated systems to extract substantial amounts of website content without authorisation.

• Use the website to promote activities inconsistent with Yonah's charitable objectives.

We reserve the right to investigate suspected misuse and take appropriate action, including restricting access, removing content, or reporting unlawful activity to the relevant authorities.

5. WEBSITE AVAILABILITY AND ACCESS

Yonah aims to ensure that its website remains accessible, reliable, and secure.

However, we cannot guarantee that the website will always be available or operate without interruption.

Website access may occasionally be affected by:

• Essential maintenance or technical updates.

• Server or hosting problems.

• Internet connectivity issues.

• Cybersecurity incidents.

• Circumstances outside our reasonable control.

• Changes to our website infrastructure or services.

Yonah may temporarily suspend or restrict access to all or part of the website where reasonably necessary.

We will endeavour to minimise disruption whenever possible.

We do not guarantee that the website will be compatible with every device, browser, or operating system.

6. DONATIONS AND PAYMENTS

Yonah may provide facilities allowing individuals and organisations to make charitable donations through its website.

By making a donation, you confirm that:

1. You are authorised to use the selected payment method.

2. The payment information you provide is accurate.

3. The funds being donated are lawfully obtained.

4. You understand that your donation is intended to support Yonah's charitable purposes.

5. You have reviewed the donation amount before authorising payment.

6.1 Accepted Payment Methods

Depending on the payment facilities available, Yonah may accept donations using:

• Debit cards.

• Credit cards.

• Bank transfers.

• Direct Debit.

• Recognised online payment platforms.

• Other payment methods introduced by Yonah.

The payment methods actually available will be displayed during the donation process.

Yonah reserves the right to add, remove, or change accepted payment methods.

6.2 Payment Processing

Online payments may be processed by independent third-party payment service providers.

Such providers may apply their own terms, conditions, and privacy policies.

Yonah will take reasonable steps to use reputable payment providers and appropriate security measures.

However, payment processing may also be subject to the systems and security procedures of the relevant provider.

6.3 Donation Confirmation

Where applicable, donors will receive confirmation of their donation electronically.

Donors should retain this confirmation for their records.

If a donation confirmation is not received, donors should contact Yonah using the details provided on the website.

6.4 Donation Refunds

Charitable donations are generally intended as voluntary gifts.

However, Yonah recognises that mistakes may occur.

Refund requests may be considered where:

• A donation was made in error.

• An incorrect amount was entered.

• A duplicate payment was processed.

• A payment was made without proper authorisation.

• A refund is otherwise required by applicable law.

Refund requests should be submitted as soon as reasonably possible, preferably within 14 days of the donation.

Each request will be considered according to its circumstances, applicable legal requirements, and relevant Charity Commission guidance.

Yonah cannot guarantee that every donation will be refundable.

Nothing in this section limits any legal rights to a refund or other remedy.

6.5 Gift Aid

Where eligible, UK taxpayers may be invited to complete a Gift Aid declaration.

Gift Aid allows eligible charities to reclaim additional funds from HM Revenue & Customs on qualifying donations.

Donors are responsible for ensuring that the information supplied in their Gift Aid declaration is accurate and that they meet the applicable tax requirements.

Yonah will process Gift Aid declarations in accordance with relevant UK tax legislation and HMRC requirements.

6.6 Use of Donations

Unless a donation is accepted for a specific restricted charitable purpose, donations will generally be used to support Yonah's charitable objectives and activities.

Where donations are accepted for a particular campaign or project, Yonah will administer those funds in accordance with the applicable restrictions and charity law.

If a particular project cannot proceed, the treatment of restricted donations will be determined in accordance with the terms of the appeal and applicable legal requirements.

7. FUNDRAISING EVENTS AND ACTIVITIES

Yonah may advertise, organise, or facilitate fundraising events and charitable activities through its website.

Participation in such activities may be subject to additional terms and conditions.

These may include:

• Registration requirements.

• Age restrictions.

• Health and safety rules.

• Event participation fees.

• Cancellation arrangements.

• Safeguarding procedures.

• Fundraising responsibilities.

• Event-specific instructions.

Participants are responsible for reviewing any additional conditions before registering.

Yonah reserves the right to amend, postpone, or cancel events where reasonably necessary.

Where an event involves a payment, any applicable cancellation and refund arrangements will be communicated separately.

Nothing in these Terms removes any legal rights that participants may have.

8. USER ACCOUNTS AND REGISTRATION

Certain website services may require users to create an account or register their details.

If registration facilities are provided, users agree to:

1. Supply accurate and current information.

2. Keep login credentials confidential.

3. Avoid sharing account access with unauthorised individuals.

4. Notify Yonah promptly if they suspect unauthorised account activity.

5. Use their account only for legitimate purposes.

Users are responsible for taking reasonable precautions to protect their account credentials.

Yonah may suspend, restrict, or terminate accounts where there are reasonable grounds to believe that:

• These Terms have been seriously or repeatedly breached.

• Fraudulent or unlawful activity has occurred.

• An account presents a security risk.

• False or misleading information has been supplied.

• The account is being used to harass or harm others.

• Continued access would compromise safeguarding or the legitimate operation of the website.

Where appropriate and reasonably practicable, Yonah may provide notice before taking action.

Users may request account closure by contacting Yonah.

Closure of an account does not automatically require the deletion of information that Yonah must retain for lawful purposes.

9. INTELLECTUAL PROPERTY AND COPYRIGHT

Unless otherwise stated, the content available on the Yonah website belongs to Yonah or is used with the permission of the relevant rights holder.

This may include:

• Text and written materials.

• Photographs and illustrations.

• Logos and branding.

• Graphics and design elements.

• Videos and audio recordings.

• Educational materials.

• Website layouts and original content.

• Downloadable publications and resources.

Such materials may be protected by copyright, trademark law, and other intellectual property rights.

9.1 Permitted Use

Visitors may view and download website materials for lawful personal, non-commercial purposes, provided that:

• Copyright notices are retained.

• Materials are not misleadingly altered.

• Yonah is appropriately acknowledged where required.

• No commercial exploitation occurs without permission.

9.2 Restricted Use

Without prior written permission, visitors must not:

• Reproduce substantial portions of website content for commercial purposes.

• Sell or commercially distribute Yonah's materials.

• Use Yonah's logo or branding in a way that suggests unauthorised endorsement.

• Publish website materials in a misleading or defamatory context.

• Claim ownership of Yonah's original content.

Requests for permission to reproduce materials should be directed to Yonah.

9.3 Third-Party Intellectual Property

Some website content may belong to third parties.

Such content remains subject to the rights and restrictions imposed by the relevant owner.

10. USER-SUBMITTED CONTENT

Where the website allows users to submit comments, testimonials, photographs, fundraising stories, or other materials, users remain responsible for the content they provide.

By submitting material, you confirm that:

1. You have the necessary rights or permissions to submit it.

2. The material does not infringe another person's intellectual property rights.

3. The content is lawful and not deliberately misleading.

4. Any personal information about other individuals has been shared lawfully.

5. The content does not contain abusive, discriminatory, threatening, or otherwise inappropriate material.

Where you submit content specifically for publication, you grant Yonah a non-exclusive, royalty-free licence to use, reproduce, and display that content for the purposes explained at the point of submission.

Yonah may moderate or remove submitted content where reasonably necessary.

The submission of content does not automatically guarantee its publication.

Special care will be taken where submissions contain information or images relating to children or vulnerable individuals.

11. PRIVACY AND PERSONAL DATA

Yonah respects the privacy of website visitors, donors, volunteers, beneficiaries, and supporters.

We aim to handle personal information responsibly and in accordance with applicable UK data protection legislation, including:

• The UK General Data Protection Regulation (UK GDPR).

• The Data Protection Act 2018.

• The Privacy and Electronic Communications Regulations 2003, where applicable.

Personal information collected through the website may include:

• Names and contact details.

• Donation and transaction records.

• Information submitted through contact forms.

• Event registration details.

• Volunteer enquiries.

• Communication preferences.

• Technical information relating to website usage.

Personal information will be processed only where an appropriate lawful basis applies.

Further details about how personal information is collected, used, stored, shared, and protected should be provided in Yonah's separate Privacy Policy.

Users should read the Privacy Policy alongside these Terms and Conditions.

Nothing in these Terms limits individuals' statutory data protection rights.

12. COOKIES AND WEBSITE ANALYTICS

The Yonah website may use cookies and similar technologies to support website functionality and understand how visitors use our services.

Cookies may be used for:

• Essential website operations.

• Security and fraud prevention.

• Remembering user preferences.

• Measuring website performance.

• Understanding visitor engagement.

• Improving website functionality.

Where required by law, Yonah will obtain consent before placing non-essential cookies or using similar tracking technologies.

Visitors should be able to access information about the cookies used and manage their preferences through the website's cookie controls.

Further information should be available in Yonah's Cookie Policy.

13. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to external websites, fundraising platforms, social media services, or other third-party resources.

These links may be provided for information, convenience, or to support Yonah's charitable activities.

Yonah does not necessarily control or endorse the content, policies, products, or services provided by external websites.

Visitors should review the relevant terms and privacy policies before using third-party services.

Yonah is not responsible for third-party content or services except to the extent that responsibility arises under applicable law.

14. ACCURACY OF WEBSITE INFORMATION

Yonah makes reasonable efforts to ensure that information published on its website is accurate, relevant, and up to date.

However, information may occasionally contain errors, omissions, or outdated details.

Website content is generally provided for information purposes and should not automatically be relied upon as professional, legal, medical, financial, or other specialist advice.

Where appropriate, visitors should seek independent professional guidance.

Yonah may correct, update, or remove information without prior notice.

We welcome notifications of factual inaccuracies and will consider reasonable correction requests.

15. WARRANTIES AND DISCLAIMERS

Yonah aims to operate its website with reasonable care and skill.

However, to the extent permitted by law, the website and its content are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available without interruption.

• All content will be entirely free from errors.

• The website will meet every user's individual requirements.

• Every technical issue will be resolved immediately.

• Website content will always remain unchanged.

• The website will be free from every cybersecurity threat.

Users should maintain appropriate security protections on their own devices.

Nothing in this section excludes any warranty, obligation, or right that cannot lawfully be excluded.

16. LIMITATION OF LIABILITY

Yonah will take reasonable steps to maintain the website and protect its users.

However, to the extent permitted by applicable law, Yonah will not be responsible for losses arising solely from circumstances outside its reasonable control.

This may include disruption caused by third-party networks, external service providers, or events beyond Yonah's control.

Yonah does not seek to exclude or restrict liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms removes any applicable statutory rights or legal remedies.

17. SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS

Yonah recognises the importance of safeguarding children, young people, and vulnerable adults.

Where relevant to our charitable activities, we are committed to maintaining appropriate safeguarding procedures.

Website users must not:

• Use Yonah's website to exploit, intimidate, or harass vulnerable individuals.

• Publish identifying information about beneficiaries without appropriate authority.

• Share inappropriate or harmful material.

• Misrepresent their identity to gain access to vulnerable individuals.

• Use website communication facilities for abusive or exploitative purposes.

Yonah may remove inappropriate content, restrict access, or report safeguarding concerns to relevant authorities where appropriate.

Any safeguarding concerns should be reported using the contact details provided on the website or through Yonah's designated safeguarding procedures.

18. CHANGES TO WEBSITE SERVICES AND CHARITABLE ACTIVITIES

Yonah continually reviews its charitable activities, website content, and online services.

We reserve the right to:

• Introduce new website features.

• Modify existing website services.

• Discontinue particular online facilities.

• Change donation processing providers.

• Update fundraising campaigns.

• Amend website layouts or functionality.

• Introduce additional registration requirements.

• Change or withdraw information and resources.

Changes may be made for operational, financial, legal, safeguarding, security, or charitable reasons.

Where changes materially affect an existing paid booking, ongoing commitment, or other contractual arrangement, Yonah will comply with applicable legal obligations and any relevant additional terms.

19. SUSPENSION OR TERMINATION OF WEBSITE ACCESS

Yonah reserves the right to suspend, restrict, or terminate access to the website or particular services where reasonably necessary.

This may occur where a user:

• Breaches these Terms and Conditions.

• Engages in fraudulent or unlawful behaviour.

• Attempts to compromise website security.

• Misuses website services.

• Harasses staff, volunteers, beneficiaries, or other users.

• Submits deliberately false or harmful information.

• Engages in activity that creates a significant safeguarding risk.

Where appropriate, Yonah may issue a warning before restricting access.

However, immediate action may be taken where necessary to prevent harm, protect information, maintain security, or comply with the law.

Termination of website access does not affect rights or obligations that have already arisen.

20. COMPLAINTS AND FEEDBACK

Yonah values feedback and aims to address concerns fairly and respectfully.

If you experience a problem with our website, donation facilities, or online services, please contact us.

Complaints should include sufficient information to help us understand and investigate the issue.

Yonah will aim to:

1. Acknowledge complaints within a reasonable timeframe.

2. Review the circumstances fairly.

3. Request additional information where necessary.

4. Provide a response as soon as reasonably practicable.

5. Explain any appropriate corrective action.

Formal complaints relating to Yonah's charitable activities may also be governed by a separate Complaints Policy.

Nothing in this section prevents an individual from contacting an appropriate regulator or exercising their legal rights.

21. WEBSITE SECURITY

Yonah takes website security seriously and aims to implement appropriate technical and organisational measures to protect its online services.

Nevertheless, no internet-based system can be guaranteed to be completely secure.

Users should:

• Use secure internet connections where possible.

• Keep their devices and software updated.

• Protect passwords and login credentials.

• Avoid sharing sensitive information through insecure channels.

• Report suspected security vulnerabilities or suspicious activity.

Users must not attempt to test, bypass, or interfere with website security without written authorisation.

Suspected security incidents should be reported to Yonah promptly.

22. EMAIL COMMUNICATIONS AND MARKETING

Yonah may communicate with supporters, donors, volunteers, and other individuals who contact or engage with the Charity.

Communications may include:

• Responses to enquiries.

• Donation confirmations.

• Important administrative information.

• Updates about charitable activities.

• Fundraising campaigns.

• Volunteer opportunities.

• Event invitations.

• Newsletters and other communications.

Yonah will send electronic direct marketing only where it has an appropriate lawful basis and complies with applicable marketing and data protection requirements.

Where consent is required, it will be obtained before relevant marketing communications are sent.

Recipients will be provided with an appropriate way to unsubscribe from marketing emails.

Unsubscribing from marketing communications will not necessarily prevent essential administrative or transactional communications.

23. ACCESSIBILITY AND INCLUSION

Yonah aims to make its website accessible and welcoming to as many people as reasonably possible.

We recognise that visitors may have different accessibility needs and use different technologies to access online information.

We will endeavour to improve accessibility where reasonably practicable and address reported barriers.

If you experience difficulty accessing information or using a website feature, please contact Yonah.

We will consider reasonable requests for information in an alternative accessible format.

24. FORCE MAJEURE

Yonah will not be responsible for delays or failures in providing website services where these result from events beyond its reasonable control, to the extent permitted by law.

Such events may include:

• Natural disasters.

• Severe weather conditions.

• Widespread internet or telecommunications failures.

• Cyberattacks.

• Government restrictions.

• Public health emergencies.

• Industrial disputes.

• Significant failures affecting essential third-party infrastructure.

Where reasonably possible, Yonah will take appropriate steps to minimise disruption and restore affected services.

This provision does not remove any rights or obligations that cannot lawfully be excluded.

25. CHANGES TO THESE TERMS AND CONDITIONS

Yonah may update these Terms and Conditions from time to time.

Updates may be necessary to reflect:

• Changes in legislation or regulatory guidance.

• Developments in our charitable activities.

• New website features.

• Changes to donation or payment facilities.

• Updated safeguarding or security requirements.

• Improvements to our website policies.

The latest version will be published on this website with an updated revision date.

Where changes materially affect registered users or ongoing contractual arrangements, we will provide appropriate notice where required.

Continued use of the website after updated Terms take effect will be subject to the revised Terms, insofar as permitted by law.

Users are encouraged to review this page periodically.

26. SEVERABILITY

If any provision of these Terms and Conditions is found by a court or competent authority to be unlawful, invalid, or unenforceable, that provision will be treated as ineffective to the extent necessary.

The remaining provisions will continue to apply, provided they can operate lawfully and independently.

27. WAIVER

If Yonah does not immediately enforce a provision of these Terms and Conditions, this does not mean that we have permanently waived our right to enforce it.

Any waiver of a legal right must be consistent with applicable law.

28. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with the use of the website will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights or jurisdictional protections that apply to the user.

Nothing in these Terms prevents individuals from exercising statutory rights available to them under applicable law.

Yonah has the right to consider and choose if action is preferable under a Beth Din court of Law.

29. CONTACT INFORMATION

If you have questions about these Terms and Conditions, our website, or Yonah's charitable activities, please contact us using the details below.

Charity Name: Yonah

Registered Charity Number: 1215855

Registered Address: [Insert Address]

Email: admin@yonah.org.uk

Telephone: [Insert Telephone Number]

Website: [Insert Website Address]

We welcome enquiries and will endeavour to respond within a reasonable timeframe.

30. RELATED POLICIES

These Terms and Conditions should be read alongside other relevant Yonah policies, where applicable.

These may include:

• Privacy Policy.

• Cookie Policy.

• Safeguarding Policy.

• Donations and Refunds Policy.

• Complaints Policy.

• Fundraising Policy.

• Accessibility Statement.

Where additional terms apply to a particular service, donation, event, or activity, those terms will be made available where appropriate.

In the event of an inconsistency, any mandatory legal requirement will take precedence.

ACCEPTANCE OF TERMS

By accessing and using the Yonah website, you acknowledge that your use of the website is subject to these Terms and Conditions.

Where a particular service requires express agreement, Yonah may ask you to confirm acceptance before proceeding.

© [2026] Yonah. All rights reserved.

End of Website Terms and Conditions

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Effective Date: 16 November 2026
Last Updated:16 November 2026

Website: [Insert Website Address]

Charity Name: Yonah
Registered Charity Number: 1215855
Registered Address: [Insert Registered Address]